FAQs

Q: I’m interested in this piece. How soon could it be available?

A majority of our creations are made upon your order with an anticipated 3 week turnaround time, depending on the item and our current order load at the time you place your order, and many of the pictures shown are examples of previous creations. Item descriptions here on our website have the most accurate turnaround time details for that specific piece. If you are needing an item sooner, please contact us to discuss a rush order (a rush fee will apply).

 

Q: I really like this piece but I don't see how I can order it. Can you make another one?

We are often asked if we can recreate previous works, some of which are one-of-a-kind. We are happy to recreate a piece that you love, and we will do our best to ensure we have a satisfied customer. However, no recreation will ever be identical to the original for two main reasons—the availability of similar salvaged/repurposed materials and because each piece is uniquely and individually handcrafted.

 

Q: How can I hang my wall art? 

We often get asked how our wall art can be hung or if Jason can add a hanger to the back of it. Jason adds extra effort to keep his welds discreet so the focus is on your piece of art, and the addition of a wall hanger may often be quite visible and take away from the look of the item. We recommend the use of small, discreet finishing nails to hang our wall art, whether you choose to hang it directly on your wall or first mount it to a board or some other crafty thing.

 

Q: Can you make that in a different size to fit my space?

A majority of the time, yes. Please message us with the desired measurements and overall look you want, and we will work with you to design and create your desired piece.

 

Q: Can Jason make ______ for me?

Ok, so you saw something cool on Pinterest, and now you want to know if Jason can make one for you. We definitely welcome ideas for new creations, but we can't guarantee Jason will be able to take on the project. Send us a picture of your design inspiration, and we can go from there.

 

Q: Can I put this item outside? Should I reapply clear coat to my creation?

Yes, while WE may create some of our metal art pieces with the intent of being displayed indoors, many of our customers love to display them on their patio/porch or in their garden/yard. Be aware that when you put metal outside, no matter how well it is painted or clear coated, you expose it to the elements (oxygen, water, etc.), and the metal will begin to oxidize and rust. If you are putting your piece of metal art outside, we recommend an annual reapplication of clear coat to continue to protect it and maintain the longevity of the finish. Feel free to message us for our recommended clear coat.

If you absolutely love the heat coloring/flame painting or rust-free look on your creation, we highly you keep it indoors to ensure that beautiful finish and patina lasts. Creations kept indoors do not need clear coat reapplied (perhaps unless you live in a SUPER humid home).

 

Q: Can you repair things?

While Jason has the skills and experience to repair and work with aluminum, stainless steel, and mild steel, he is currently not accepting any repair projects.

 

Q: What is flame painting?

Flame painting is an intentional heating/painting of the metal with a torch to bring out a range of colors based on the temperatures reached. The coloring will be different each time. PLEASE NOTE: The creations shown in the item images are photographed in either natural sunlight or in a professional photo light box, which shows the colors far more than in regular incandescent lighting inside.

 

Q: Do you take custom orders?

At this time, all our custom order slots are filled.

 

Q: Do you have a showroom or store to see your available items in person?

    Main Street Metal Works is a home-run business, and we both have full-time day jobs, plus a family. We don’t have a showroom or brick and mortar store, but we have an up-to-date Immediate Adoption collection with those items to browse here on our website. But we know that's not the same as getting to see them in person, so we are happy to schedule an appointment for you to see a display of our ready made items.